Petrol Attendant Course
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Chapter 1: Fuel Dispensing Operations3 Topics|1 Quiz
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Chapter 2: Basic Vehicle Maintenance Checks3 Topics|1 Quiz
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Chapter 3: Forecourt Housekeeping3 Topics|1 Quiz
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Chapter 4: Receiving Stock2 Topics|1 Quiz
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Chapter 5: Recording Transactions and Processing Payments4 Topics|1 Quiz
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Chapter 6: Interact with Customers4 Topics|1 Quiz
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Chapter 7: Shift Procedures and Reporting4 Topics|1 Quiz
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- Question 1 of 7
1. Question
What is the most important quality when serving a customer at the forecourt?
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2. Question
What should you do if a customer is unhappy with your service?
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3. Question
How should you greet a customer when they arrive?
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4. Question
Which of the following is an example of upselling at a forecourt?
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5. Question
What is the correct response if a customer asks a question you don’t know the answer to?
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6. Question
Why is it important to maintain a neat appearance at work?
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7. Question
What should you do when a customer drives away without paying?
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