Course title: Sales Skills: Sell With Confidence

Level: Beginner. No sales experience needed.

Duration: Self-paced — about 4 hours of reading, practice and quizzes across 7 chapters.

Format: Text lessons, short videos, practice activities you do at home, a quiz after every chapter, a final assessment and a certificate of completion.

What you need: A phone or computer with internet. All tools used in the course are free.

Price: R199 once-off (online)

Certificate: PurpleGrowth certificate of completion, issued automatically when you finish all chapters and the final assessment

What this course gets you

By the end of this course you will be able to:

• Explain what good selling is, the types of sales jobs, and how commission works

• Build rapport, ask the right questions and turn features into benefits

• Take a customer through a full sale and ask for the sale with confidence

• Handle objections like “it’s too expensive” and bounce back from no

• Sell honestly and legally, and protect yourself from scams

• Start and price a side hustle, and sell it on WhatsApp and Facebook

• Find a sales job, pass the sales interview and hit your targets

Who this course is for

• School-leavers and job seekers applying for sales, retail, promoter and telesales jobs

• People already in retail or customer service who want to earn more through sales and commission

• Anyone who sells, or wants to sell, their own products or services as a side hustle

• Small business owners who want more customers

Further free resources

Free tools and sites you can use to find sales work and grow your own sales after the course. All free at the time of writing.

• JobAlertsZA — upload your CV once and JobAlertsZA applies to matching sales, retail and entry-level jobs for you every day — https://jobalertsza.com/

• SAYouth.mobi — free, zero-rated platform for young job seekers — https://sayouth.mobi/

• WhatsApp Business — free app with a product catalogue, quick replies and labels for your side hustle — https://business.whatsapp.com/

• Facebook Marketplace — list products for free to buyers near you — https://www.facebook.com/marketplace/

• National Consumer Commission — consumer rights and the Consumer Protection Act — https://thencc.org.za/

• Information Regulator — POPIA guidance for handling customer information — https://inforegulator.org.za/