Business Professionalism & Etiquette

0 Lessons

Business Professionalism & Etiquette

Mzoxolo Gulwa · October 27, 2020

Short Course

Duration:           1 hour

Price:                R349


The way we behave in the business environment and at social events can undermine effective working relationships, as it may be construed as rudeness, disrespectful or an intolerance of people of different cultures and diversity. Business and social etiquette is our behaviour, interactions and understanding of others and contributes to the professional image and perceptions of an individual and company.

This course is designed to provide an understanding of how to project a more professional image to create credibility and respect. It will also help build stronger relationships with co-workers, managers and employees. Proper business etiquette impacts everyone within an organisation. Learn to create a professional image and use business etiquette techniques in a variety of business settings.

Learning Outcomes

  • Learn the principles of professional behaviour
  • Define professional behaviour and suggest standards for appearance, actions and attitudes in the business environment
  • Importance of first impressions and how they are created.
  • Professional interaction with internal and external customers
  • Explain different communication styles and how to adjust to each.
  • Develop awareness of multicultural etiquettes
  • Value and impact of communicating a positive attitude
  • Develop electronic etiquettes for communication through email, voicemail and text messages etc.
  • Handle a variety of social and business situations e.g. networking events and business meetings.

Who is this course for?

  • The ideal candidates for this course are the fresh graduates and inexperienced professionals who are looking to establish themselves as thorough professionals in their organizations.
  • The course helps the candidates to quickly adjust to the professional environment and develop excellent communication and interpersonal skills for rapid career growth.

This course includes:

  • 1 hour on-demand video
  • Two articles
  • Personal budgeting template
  • Full lifetime access
  • Access on mobile 
  • Certificate of completion

To enquire about this course:

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About Instructor

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Course content coming soonR349