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Courses

  • 0 Lessons

    Competitive Strategy: Winning in the Marketplace

    This course, originally developed for the Johannesburg Business School (JBS), will assist and guide you in understanding the concept of strategy and strategic management, what it entails, and the process that effective strategic management requires. It contains plenty of real-life examples, which makes it even more fun and easy to understand. In addition, we have prepared a ton of supplemental resources for you: course notes, templates, and so on.

  • 0 Lessons

    Competitor Analysis

    Competitive intelligence is important because it helps businesses understand their competitive environment and the opportunities and challenges it presents. Foreknowledge of your competitors’ strategic and tactical plans gives you the edge to continue improving so you are able to set your business apart. The intelligence gathered also serve as a useful tool for planning your own business decisions.

  • 0 Lessons

    Creating a Business Plan

    It doesn’t matter whether you want to open an ice cream stall, a small manufacturing setup or build a billion-dollar service, you need a quality business plan to understand your own idea and pitch it to different audiences. This course is about understanding business planning and writing a quality business plan. You will be provided with all the relevant templates and how-to guides.  You will be taught key concepts of business management quickly along the way so that you can walk away as a business owner and manager after this course, ready to tackle all business challenges.

  • 0 Lessons

    Creating and Delivering Powerful Presentations

    Effective presenters concern themselves with how they are going to say something rather than what they are going to say.  We all have limited time to make the right first impression and deliver a WOW message.  This programme will help you to design and deliver powerful presentations

  • 0 Lessons

    Excellence in Customer Service & Experience

    The Excellence in Customer Service & Experience short course is designed for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and external customers. Delegates will understand the impact on them and their organisation of providing the best possible service learning to communicate with customer’s in a professional and effective manner.

  • 0 Lessons

    Introduction to VAT

    The Introduction to VAT course focuses on developing fundamental understanding of how the VAT system works in South Africa. It also takes it one step further by moving from understanding how VAT works, to creating a skill of identifying an issue and applying the relevant section or rule of the VAT Act to any real-life scenario. This will give the delegate the relevant tools to respond confidently and effectively to any future business or personal VAT related query.

  • 0 Lessons

    Negotiation Skills

    Persuading people to do what you want them to do, resolving day-to-day conflicts, negotiating agreements and influence senior managers are all skills we require. In this session individuals will have an opportunity to learn some fundamentals of negotiation

  • 1 Lesson

    Sales & Business Development Masterclass

    The world of sales has changed dramatically and what may have worked 5-10 years ago has become less effective in today’s sales landscape. In this short presentation, experienced sales executive and coach, Aamir Suleman will show you step by step all the strategies that he uses in order to generate
    sales.

  • 10 Lessons

    Start & Grow My Business (New Venture Creation NQF4)

    This qualification is intended for persons who wish to start, operate, manage and grow a new small to medium business venture. Learners attempting this qualification will be equipped with a variety of technical, business managerial and personal skills and strategies to help them succeed in the creation and sustenance of a business. The successful learner will develop a sound foundation for the application of these skills and knowledge to explore a diverse range of entrepreneurial opportunities.

  • 1 Lesson

    Start & Grow My Business(New Venture Creation NQF2)

    The purpose of the New Venture Creation Level 2 qualification is to provide a skills development programme for potential and existing entrepreneurs to capitalise on opportunities to start and grow sustainable businesses that form part of the mainstream economy, enabling the learners to tender for business opportunities within both the public and private sectors.

     

  • 0 Lessons

    Strategic Approaches to dealing with Covid-19 Uncertainty Masterclass

    COVID-19 brought fast-moving and unexpected impacts for which many existing crisis plans and teams were unprepared. But by learning the right lessons from the pandemic and building resilience for the next crisis, businesses have an opportunity to turn the COVID-19 disruption to their advantage. Our CEO, Mzo Gulwa was the Keynote Speaker at the Sasol Built to Last SME Webinar, where he addressed over 300 entrepreneurs on Strategic Approaches for Dealing Covid-19 Uncertainty. In his talk, Mzo speaks about confronting uncertainty head-on and building it into your decision-making. Other practical tips from the presentation are:

    • Consider uncertainty under different time horizons
    • Identify the most salient uncertainties for your industry and business
    • Use the uncertainties to envision multiple different futures
    • Incorporate scenarios into decision-making
  • 4 Lessons

    The Entrepreneur

    95% of businesses in South Africa are small businesses started by entrepreneurs. Entrepreneurs play a significant role in the upliftment of communities and indeed the growth of the country’s economy. In this module, you will learn how to think like an entrepreneur. You will also develop the acuity of vision, the agility and the mindset to:

    • Understand where the best ideas come from.
    • Determine how entrepreneurs should think.
    • Lean to navigate terms and processes needed to manage frequent entrepreneurial tasks.