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Call Centre & Customer Service Course

Call centre employees who know how to handle a great variety of situations are an asset to any organisation. This course is aimed at teaching would…

Competitor Analysis

Competitive intelligence is important because it helps businesses understand their competitive environment and the opportunities and challenges it …

Productivity & Time Management

This course will teach delegates effective methods and techniques that can be practiced to manage their time productively. The course takes a holis…

Human Resources Management Basics

This course will inspire, train and equip learners with skills that are relevant in HRM. These skills include learning to identify and develop tale…